Blog

10 May Exploring the Shopper’s Journey in an Autonomous Store [Infographic]

Posted at 08:00h in Blog by AiFi Team

80% of consumers rate speed and convenience as the top two most vital elements of a positive customer experience. What does this mean for the future of retail? The future of retail is autonomous. According to PwC, approximately 80% of consumers rate speed and...

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05 May Seeing is Believing: An Introduction to Computer Vision Technology for Autonomous Stores

Posted at 08:00h in Blog by AiFi Team

As the development of autonomous stores expands across the globe in convenience stores, stadiums, arenas, grocery stores, and other spaces, it's no surprise that the use of computer vision is also expanding. Autonomous stores rely on a variety of technologies to enable customers to shop without...

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21 Apr The Battle of Convenience: Checkout Free vs. Self-Checkout Systems

Posted at 08:00h in Blog by AiFi Team

Both checkout free and self-checkout solutions aim to make shopping faster and more convenient, sure. But they operate in very different ways. Which begs the question: is one better than the other? As the human world merges more closely with technology, the way humans live...

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18 Apr Opening Doors for All: The Importance of Accessibility in Autonomous Stores

Posted at 08:00h in Blog by AiFi Team

Easy access and convenience are two top priorities for autonomous stores, which raises the question: what inclusive solutions do autonomous stores offer to provide accessibility for all people? The rise of autonomous stores, where customers can shop without interacting with a salesperson, has led to a...

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06 Apr How AI Tech is Bringing the Ease of E-Commerce to Brick-and-Mortar C-Stores

Posted at 08:00h in Blog by AiFi Team

With advancements in artificial intelligence (AI) technology, retailers are finding new ways to bridge the gap between physical and digital shopping experiences. Enter autonomous shopping experiences. Today's brick-and-mortar retail shops and c-stores are struggling to keep up with the convenience and personalization offered by e-commerce giants....

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29 Mar Guarding Customer Identity: The Importance of Biometric Data Privacy in Autonomous Stores

Posted at 08:00h in Blog by hsmuser

79% of Americans are concerned about how companies use their data. Autonomous stores offer customers a seamless shopping experience without the need for human interaction. In recent years, these cashierless stores have become increasingly popular. Simultaneously, there is an increase in concerns over data privacy in...

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24 Mar Maximizing Fan Satisfaction: 3 Reasons Why Frictionless Checkout is Crucial at Stadiums

Posted at 08:00h in Blog by AiFi Team

From long lines to outdated payment methods, checking out can be a significant source of friction for fans. As sports fans, we all love the excitement and thrill of being at a live game, but the checkout process at retail and convenience stores inside the stadium...

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16 Mar Cashierless Stores: The Next Big Thing or a Passing Fad? What Amazon Go’s 8-Store Closure Tells Us

Posted at 15:10h in Blog by AiFi Team

Are cashierless stores dying out before they've ever truly gotten their day in the sun? Short answer: Absolutely not. Approximately 67% of U.S. adults that have used cashierless checkout are interested in continuing to use the technology in the future. Which is why the recent news...

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23 Feb AiFi’s 100th Store Milestone Proves Autonomous Retail is Here to Stay

Posted at 19:01h in Blog by AiFi Team

As AiFi celebrates the launch of its 100th store with Zabka in Poland, we mark a major milestone in our mission to revolutionize retail. This achievement proves that autonomous retail isn't just a trend, it is here to stay as retailers continue to see...

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09 Feb AiFi Debuts Autonomous Store Technology at Salt Palace Convention Center!

Posted at 13:31h in Blog by AiFi Team

We are proud to announce that our frictionless checkout technology has debuted in a convention center setting in Salt Lake City with our partner, Sodexo Live! The Salt Shaker Grab-and-Go store is located within the Salt Palace Convention Center and utilizes AiFi's AI-powered, camera-only computer vision technology...

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06 Feb Exploring the Latest Innovations in AI and Retail: Our Insights from NRF

Posted at 11:42h in Blog by AiFi Team

The retail industry is constantly evolving and adapting to new technologies, and AiFi was thrilled to be attending the NRF show to learn about the latest innovations. Below, AiFi's Head of Global Revenue, Joe Jorczak, shares his key takeaways and predictions for the future of retail. Our team...

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26 Jan Autonomous Checkout and the Fan Experience

Posted at 20:28h in Blog by AiFi Team

Stadiums and event venues receive millions of visitors each year-the sports travel industry alone generated $39.7 billion in direct spending and created over 600,000 jobs in 2021. After the challenges of the pandemic, these fans come to the venue expecting a stellar customer experience, but there...

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12 Jan From the CEO’s Desk: How Computer Vision Technology is Revolutionizing Retail

Posted at 18:19h in Blog by AiFi Team

Computer vision technology is revolutionizing the retail industry by enabling stores to automate many of their tasks and processes. One area where computer vision is being increasingly used is in removing shoppers' number one source of friction in retail stores - waiting in line. Traditionally, customers have...

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27 Dec AiFi Closes the Year with a Bang at NASCAR

Posted at 20:12h in Blog by AiFi Team

AiFi is proud to share that we are bringing the speed of frictionless checkout to the NASCAR Phoenix Raceway for the Championship Races. We were selected by Phoenix Raceway after a test launch with both AiFi and Amazon Go solutions at the 2022 NASCAR Cup Series...

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21 Dec How Digital Tools Are Changing In-Store Retail Customer Experiences

Posted at 18:58h in Blog by AiFi Team

Retail is, by definition, a customer-centric business. Business leaders must keep their fingers on the pulse of evolving customer needs to ensure they are meeting shoppers where they are-and more importantly, how they want to be met. Modern customers have practically unlimited retail options across channels...

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15 Dec AiFi Wins 2022 RTIH Innovation Award

Posted at 16:23h in Blog by AiFi Team

We are thrilled to announce that AiFi won the 2022 RTIH Award in Payments Innovation. In its fourth year, RTIH's Innovation Award celebrates global tech innovation in a fast-moving omnichannel world. "This award recognizes payment initiatives that are both innovative and customer and retailer...

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25 Nov Launching an Autonomous Store is Easier Than It Seems

Posted at 14:27h in Blog by AiFi Team

Mention of autonomous retail often invokes images of standalone stores with minimal staff that serve highly specific customers with great efficiency. The technology that enables autonomous retail has become much more capable in recent years, making this vision more true than ever before. Autonomous retail experiences...

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08 Nov How Autonomous Retail Can Help Define Your Location Strategy

Posted at 09:34h in Blog by AiFi Team

Where a retail store is located can make or break the business. Choosing the right location helps retailers reach their target customers effectively and maximize profits. Between malls, shopping centers, freestanding kiosks, business parks, and more, retailers have many new ways to serve an increasingly...

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31 Oct How AI Can Deliver Personalized Shopping Experiences to an Increasingly Demanding Customer Base

Posted at 09:27h in Blog by AiFi Team

Retailers are preparing for the upcoming holiday shopping season. Every year, they set into motion a wave of marketing and promotion strategies to attract customers. In recent years, personalization has been the name of the game. According to Salesforce, two-thirds of customers expect businesses...

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26 Oct What Makes a Successful Autonomous Retail Store?

Posted at 09:21h in Blog by AiFi Team

Many retailers are exploring the idea of opening autonomous retail stores. Some retailers take a slow, methodical approach by introducing self-check-out, while others have opted to embrace completely autonomous retail stores that have no customer-facing staff. The most successful of these stores, regardless of their...

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13 Oct 3 Types of Customer Data That Retail Businesses Should Collect and Analyze

Posted at 16:53h in Blog by AiFi Team

The common saying that data is the lifeblood of modern businesses has been repeated many times in the past decade, and is often used in reference to technology and software companies. However, the utility of data collection and analysis in retail is often underestimated. The...

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26 Sep 4 Unexpected Shopping Experiences Transformed by Introducing Autonomous Retail

Posted at 16:45h in Blog by AiFi Team

Autonomous retail often brings to mind images of standalone concept stores, small convenience stores, and large grocery stores. A vast majority of businesses (88%) are embracing digital solutions in retail settings. However, the impact of autonomous retail and the technology powering it has changed retail in...

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13 Sep 3 Ways Automation Can Help Grocers Manage Inventory

Posted at 14:40h in Blog by AiFi Team

Inventory management can make or break a retailer, but many businesses are still stuck using obsolete manual processes - or worse, not tracking inventory at all. These inventory management inefficiencies can cause many problems, from wasting money to creating low employee morale, poor vendor relations,...

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08 Sep How to Use AI to Develop Cohesive Customer Experiences Across Retail Channels

Posted at 18:17h in Blog by AiFi Team

As competition grows in the retail space, business owners - especially brick-and-mortar retail owners - have shifted their attention to developing and delivering positive and memorable customer experiences to shoppers. To retain customer loyalty in the long term, businesses must deliver these positive experiences consistently. Customers...

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25 Aug The Appeal of Omnichannel Retail and How Retailers Can Embrace the Transition for Physical Retail

Posted at 10:45h in Blog by AiFi Team

The exponential growth of e-commerce made it seem like traditional retail was on the brink of extinction. However, the rise of e-commerce is not the downfall of the brick-and-mortar store. More and more, customers are embracing shopping experiences that span multiple channels and platforms. During the...

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