AiFi Wins 2022 RTIH Innovation Award

We are thrilled to announce that AiFi won the 2022 RTIH Award in Payments Innovation. 

In its fourth year, RTIH’s Innovation Award celebrates global tech innovation in a fast-moving omnichannel world.   

“This award recognizes payment initiatives that are both innovative and customer and retailer friendly,” shared RTIH on its announcement page. RTIH Editor Scott Thompson said, “Innovation and technology play a critical role in the success of the retail sector, so it is great to recognize standout examples through our awards.” 

The winning store, developed for Flutter (a global sports, betting, and gaming provider) and by Compass Group, Ireland is the first-ever completely frictionless store in Ireland. Deirdre O’Neill, Managing Director at Compass Group Ireland is excited by the new frictionless technology and the value it provides, she said “Now, customers just pop into the store and pick up what they need, whenever they need it – it’s a great flexible solution for busy workers.”  

AiFi’s technology allows shoppers to purchase items in-store without having to wait in line or stop to scan or pay. Customers check in when entering, then freely wander through the store selecting from the assortment without scanning or lining up to pay. They leave with their purchases and a receipt is delivered directly to their phone. 

Computer vision cameras anonymously track the shopper, adding the selected items to a virtual shopping cart. No facial recognition or biometrics are used. 

Together, AiFi and Compass Group are set to open even more frictionless stores across the UK and Ireland in more workplaces and sports stadiums this year. The frictionless stores will be utilized either at sites where vending-only solutions exist currently, or where the new format can be included as a part of a suite of options for the client. 

“Our partnership with Compass Group to provide a frictionless shopping experience has changed the game for food services in the UK,” said Steve Carlin, CEO of AiFi. “We’re honored to be recognized by an industry leader in retail technology for our AI-powered solution.” 

Learn more about the award and how AiFi is leading payment innovation. 

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