From the CEO’s Desk: How Computer Vision Technology is Revolutionizing Retail

store ceiling with cameras

Computer vision technology is revolutionizing the retail industry by enabling stores to automate many of their tasks and processes.

One area where computer vision is being increasingly used is in removing shoppers’ number one source of friction in retail stores – waiting in line.

Traditionally, customers have had to line up to pay for their purchases at a cashier’s station. However, with the development of computer vision technology, retailers are now able to use both in-ceiling cameras and self-checkout kiosks to process transactions.

One of the main advantages of using computer vision for cashier replacement is that it can significantly speed up the checkout process. With AiFi’s system, customers can simply scan their preferred method of payment to enter the store, and once they’ve finished their shopping, simply leave the store without having to wait in line. This can lead to a more efficient and enjoyable shopping experience for customers.

In addition to improving the customer experience, using computer vision to replace cashiers can also help retailers reduce labor costs. Automated checkout systems require minimal supervision and can operate around the clock, allowing retailers to save money on wages and benefits, especially for shifts that are historically difficult to staff.  Further, the staff on hand can be repurposed to higher value-added tasks like assisting shoppers and restocking activities.

While there are some concerns about the impact of computer vision on employment, the technology is also creating new job opportunities in areas such as programming, data analysis, and machine learning.

Overall, computer vision is playing an increasingly important role in the retail industry, and its use in negating the need to wait in line is just one example of the many ways it is transforming the way we shop.

 

Learn more about the benefits of our camera-only technology on our How It Works page.

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