Blog

Exploring the Technologies That Enable Reliable, Cost-Effective, and Completely Frictionless Shopping Experiences.

Autonomous Checkout and the Fan Experience

By AiFi Team | January 26, 2023

Stadiums and event venues receive millions of visitors each year-the sports travel industry alone generated $39.7 billion in direct spending and created over 600,000 jobs in 2021. After the challenges of the pandemic, these fans come to the venue expecting a stellar customer experience, but there is a significant demand...

From the CEO’s Desk: How Computer Vision Technology is Revolutionizing Retail

By AiFi Team | January 12, 2023

Computer vision technology is revolutionizing the retail industry by enabling stores to automate many of their tasks and processes. One area where computer vision is being increasingly used is in removing shoppers' number one source of friction in retail stores - waiting in line. Traditionally, customers have had to line...

AiFi Closes the Year with a Bang at NASCAR

By AiFi Team | December 27, 2022

AiFi is proud to share that we are bringing the speed of frictionless checkout to the NASCAR Phoenix Raceway for the Championship Races. We were selected by Phoenix Raceway after a test launch with both AiFi and Amazon Go solutions at the 2022 NASCAR Cup Series Championship in November. AiFi...

How Digital Tools Are Changing In-Store Retail Customer Experiences

By AiFi Team | December 21, 2022

Retail is, by definition, a customer-centric business. Business leaders must keep their fingers on the pulse of evolving customer needs to ensure they are meeting shoppers where they are-and more importantly, how they want to be met. Modern customers have practically unlimited retail options across channels and formats, each serving...

AiFi Wins 2022 RTIH Innovation Award

By AiFi Team | December 15, 2022

We are thrilled to announce that AiFi won the 2022 RTIH Award in Payments Innovation. In its fourth year, RTIH's Innovation Award celebrates global tech innovation in a fast-moving omnichannel world. "This award recognizes payment initiatives that are both innovative and customer and retailer friendly," shared RTIH on its announcement...

Launching an Autonomous Store is Easier Than It Seems

By AiFi Team | November 25, 2022

Mention of autonomous retail often invokes images of standalone stores with minimal staff that serve highly specific customers with great efficiency. The technology that enables autonomous retail has become much more capable in recent years, making this vision more true than ever before. Autonomous retail experiences can now be found...

How Autonomous Retail Can Help Define Your Location Strategy

By AiFi Team | November 8, 2022

Where a retail store is located can make or break the business. Choosing the right location helps retailers reach their target customers effectively and maximize profits. Between malls, shopping centers, freestanding kiosks, business parks, and more, retailers have many new ways to serve an increasingly diverse customer base in a...

How AI Can Deliver Personalized Shopping Experiences to an Increasingly Demanding Customer Base

By AiFi Team | October 31, 2022

Retailers are preparing for the upcoming holiday shopping season. Every year, they set into motion a wave of marketing and promotion strategies to attract customers. In recent years, personalization has been the name of the game. According to Salesforce, two-thirds of customers expect businesses to know what they want and...

What Makes a Successful Autonomous Retail Store?

By AiFi Team | October 26, 2022

Many retailers are exploring the idea of opening autonomous retail stores. Some retailers take a slow, methodical approach by introducing self-check-out, while others have opted to embrace completely autonomous retail stores that have no customer-facing staff. The most successful of these stores, regardless of their chosen approach, share common traits....

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What Our Customers Say

"We were impressed with the flexibility of AiFi's solution and the ability to seamlessly integrate with existing infrastructure in the store. Now, folks coming through the Knauss Center for Business Education won't be burdened by long lines or wait times, and we're excited for the future of this technology at our campus."

Andre Mallie

Assistant Vice President, Auxiliary Services & Resource Management, University of San Diego

"This technology actually supersedes some that’s been in the market for a while. It’s all by way of camera technology and AI that can calculate when something is removed."

Kevin Rettle

Vice President, Sodexo

"From now on, AiFi's technology will let passengers shop completely autonomously around the clock at Berlin's Ostbahnhof. In the future, customers will benefit from the unlimited availability of the service and a completely new and time-saving shopping experience."

Martina Köppl

Head of Franchise Management at DB Station&Service AG

"We believe AiFi is well-positioned as the leading platform in the Venues space."

Ken Gaber

President, OVG Hospitality

"By collaborating with AiFi, we aim to gain new and meaningful insights into our customers and lay the data-driven foundations for levels of operational excellence."