09 May - AiFi Brings AI-Powered Autonomous Checkout to Hospitals for Staff and Visitors
The seamless cashierless shopping experience brings 24/7 accessibility to Lori’s Gifts hospital locations.
BURLINGAME, CA - May 9, 2025 at 9:15 a.m. ET – AiFi, a spatial intelligence platform empowering businesses to deploy autonomous solutions, today announced its launch of checkout-free stores for hospitals across the U.S. with its new partnership with Lori’s Gifts, the nation’s leading operator of hospital gift shops. Through this collaboration, Lori’s Gifts is introducing a first-of-its-kind, cashierless shopping experience in select hospital locations across the U.S. —designed to deliver streamlined convenience for hospital employees, visitors, and patients.
AiFi’s spatial intelligence technology is transforming the hospital gift shop experience into a fast, frictionless retail environment. In response to the growing demand for smarter, faster retail solutions within hospital environments, Lori's Gifts is integrating cashierless store locations where customers can now gain access to gift shops 24/7. Whether it's a nurse grabbing a snack during a break or a loved one buying a last-minute gift, the process is simple: tap a credit card at the entrance, shop freely, and walk out without ever waiting in a line. AiFi’s advanced AI solution automatically detects and tracks items selected and charges the customer’s card upon exit. This technology will help reduce wait times, optimize transactions, and ensure visitors can quickly find what they need.
"At Lori’s Gifts, our vision is to be a trusted place for joy and support, and this partnership with AiFi helps us fulfill that vision in a meaningful way,” said Jeff Gloor, President of Lori's Gifts. “By leveraging their AI-powered technology, we’re able to keep stores open 24 hours a day, offering convenience when needed most. This accessibility ensures that nurses or visitors can find specific items they need at any time, without disruption. Together with AiFi, we are continuing to evolve and meet the unique needs of the hospital communities we serve, making it easier than ever to bring comfort and care."
Lori’s Gifts has fully integrated AiFi’s platform with its existing systems, including real-time syncing of sales data into its ERP for efficient inventory and accounting operations. The stores also feature in-store iPads to capture customer email addresses and provide digital receipts, further enhancing the modern shopping experience.
“Hospitals are among the most time-sensitive environments, and our autonomous store solutions are designed to remove friction and offer real-time access to essentials,” said Steve Carlin, CEO of AiFi. “The team at Lori’s Gifts shares our commitment to creating seamless, accessible retail experiences, and together, we’re making it easier for hospital visitors and staff to find what they need—anytime, with zero friction. This collaboration represents a meaningful step in expanding the impact of cashierless technology where it can truly make a difference.”
AiFi’s autonomous shopping technology will expand to more hospital locations through its ongoing partnership with Lori’s Gifts in the coming months. The company’s expansion to hospitals builds on AiFi’s growing presence in sectors where speed, autonomy, and accessibility are critical—including airports, universities, and sports stadiums. For more information, visit aifi.com.
About AiFi
AiFi is the leading AI provider supplying businesses and facilities worldwide with camera-led spatial intelligence solutions that monitor people and objects through space to unlock invaluable industry and performance insights. AiFi’s spatial intelligence platform allows businesses across verticals, including convenience stores, sports and entertainment venues, universities, workplaces, travel hubs, and retail, to fully understand their physical space to improve operations.
AiFi’s technology is supported through partnerships with Microsoft, HP and Qualcomm, and the company has raised more than $80 million from investors, including Verizon Ventures, Qualcomm Ventures, HP Tech Ventures, Mithril Capital, Cervin Ventures, TransLink Capital, Plum Alley, and more. To learn more about AiFi, visit aifi.com.
About Lori’s Gifts
As the unrivaled leader in hospital retail with over 250 locations and growing, we take pride in creating warm, welcoming spaces within hospitals across the country. With a legacy of supporting hospital employees and elevating the patient experience, our commitment goes far beyond offering gifts — we provide comfort, connection, and care when it matters most.
At Lori’s, we believe in the power of thoughtful gestures to uplift the spirit, foster connection, and spread joy in times of need. Our carefully curated selection of gifts, from comforting essentials to personalized treasures, reflects our dedication to making every visit a memorable and positive experience. With a team passionate about weaving kindness into every transaction, we stand as an emblem of compassion in the healthcare landscape.
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